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FAQ

THE MOST COMMON QUESTIONS

  • What are the SceneSurfaces Boards made of?
    SceneSurfaces Boards are made from a tri-core material. They have a PVC core with aluminum on the top and bottom.
  • What is your turn around time for your SceneSurfaces?
    Turn around time for all our SceneSurfaces (both the Boards and the Vinyl) is 4-6 business days to ship out. Plus transit time. Our SceneSurfaces are produced and shipped here in San Diego, California.
  • Ho do I take care of my new SceneSurfaces?
    This is a great question. All our SceneSurfaces are made with a vinyl material. First, you can get a little messy... but, please treat your surfaces with care. However, if you get a little messy or spill a little water or food on the surfaces, usually a damp cloth will do the trick. If you need a little more, add a tab a mild soap on the damp cloth and wipe clean. Please stay away from substances that stain...like berries, wine, pomegranates, vanilla, extract, alcohol, juices, and things of that nature. Also, keep heat away from the surfaces. As for storage, keeping the boards and the vinyl surfaces as flat as possible. The flatter they are stored, the flatter they stay. You can definitely roll up the vinyl surfaces into a tube or back in the cubed box they are shipped in. I like to leave them flat under my couch or my bed. The flatter the better.
  • Will my new SceneSurfaces colors look the same as I see on my computer screen or cell phone?
    The quick answer is "not exactly" but very close. Today all screens are calibrated differently and all colors fluctuate from computer to computer or cell phone. However, we ensure that your SceneSurfaces will be as beautiful and accurate as possible.
  • Can you make a custom Background?
    Actually, Yes. Because Scot has been in the Printing industry for the last 30 years, SceneSurfaces.com does have the ability to make a custom SceneSurface for you, if you like. Please email us at Scot@SceneSurfaces.com and we will give you more detailed information.
  • What sizes do your SceneSurfaces come in?
    They come in two popular sizes. Our SceneSurfaces boards come in 23x29 inch. Not the standard 23x23 inch square. With SceneSurfaces, you get an extra 5-6 inches to work with. This is very beneficial especially when you have it. No more wishing you had an extra few inches. Our SceneSurfaces roll-able Vinyl comes in 24x36 inch
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